Managing Client Expectations

How to keep the monkies in your design circus happy while keeping yourself sane.

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About Client Expectations

A designer

Clients are people just like you and me—they have wants and needs. A designer's job is to absorb the client's expectations and organize them into managable tasks that can be completed for an agreed upon price according to a schedule.

What clients want

Understand the difference of responsibilities

Client Responsibilities

Designer Responsibilities

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Why you should care

Structure and planning make for better workflow

One of my favorite designers—Ben Burns—really says it all.

When I first started out, I was a freelance designer working out of my garage. A one-man-band doing everything myself. If I'm being honest, I was figuring it out as I was going along. For those of you who know my story, you know that they were tough times. See, back then, I was making $3 per hour. While I wasn't really confident enough to ask for more, there was one other reason why I wound up making so little: I had no process.

Read his full article

List of Sources

To guide your further research